I need help with my File Explorer and ByePass. I need help with my File Explorer files. I spoke to a man yesterday or the day before and he was absolutely no help. He told me you guys don't give that type of help and was very uncooperative when I tried to ask him several times for help and I had other problems I wanted help with. I was so upset that I just hung up on him and told him I would try to work around the problem myself. I told him that as much money as I have paid for all your programs and that I have been told you can help with any problems I was willing to use your products with that warranty. If you want me to continue as a user of your products, please get in touch with me ASAP.

excellent been using it for years

Great Customer Service & Iove the way… Great Customer Service & Iove the way the product gives you the option to quarantine or delete anomolies that are found.

The speed with which it does its job… The speed with which it does its job and everything it covers. It keeps me up and running. I use it on all my computers and I bought the never expires license, however my only complaint is when it comes to upgrades, It feels like I am the proverbial step child as I never get an upgrade notice so when ever I get their new upgrades for their regular programs that they sell (which I get all the time) then I go in to see if there has been any upgrades for my life time programs, usually when they are pushing their Ultimate version. Why don't you offer those of us that spent the money to get lifetime, get the Ultimate upgrade too?? Something to think about.

Helps keep old computer running even if… Helps keep old computer running even if not perfectly