I was impressed with the agents with whom I spoke. They were knowledgeable and upbeat. Seemed happy in what they were doing. We have used Direct TV services before and when we moved, we never even considered another company. After speaking with the agents, I was all the more impressed with the company. These agents didn't act as though it was just a job. They seemed genuinely interested in helping me get the best service they had to offer. Looking forward to more good television viewing through Direct TV Services.

I should of signed with Direct TV years ago. I called Direct TV. Got an immediate follow up phone call. They are such nice people and so accommodating. I can't wait to get my great picture and DVR and free HBO for 3 months. Thank God an affordable cable company with excellent customer service.

Watch Out For These Thieves You cannot get an answer about internet / bundled services until you first sign up, take a hit on your Fair-Isaacs credit score, and pay with a credit card. After all this, it transpires there is no high speed internet partner in your neighborhood. This is so unethical as to border on the criminal. A shame, since DirectTV is probably the best for programming and price of the TV service.

A customer service rep in AMERICA WHO SPEAKS ENGLISH VERY WONDERFUL EXPERIENCE LAST NIGHT INTERACTING WITH MICKI, A CUSTOMER SERVICE REP WHO IS WORKING OUT OF MIAMI....VERY REFRESHING....ESPECIALLY AFTER DEALING WITH TIME WARNER EARLIER IN THE DAY, MY CURRENT VENDOR, THAT ACCIDENTLY ERASED MY DVR FEATURE AFTER THE CONVERSATION...THEN I HAD TO SPEND ANOTHER HOUR ON THE PHONE LATER IN THE EVENING TO RECTIFY THAT PROBLEM...SO I AM DELIGHTED TO BE CHANGING TO DIRECT TV...THANK YOU AND LOOK FORWARD TO INTERACTING WITH YOU ALL....KEEP UP THE GOOD WORK....

Service with a Smile --I heard it over the phone... Daniel-- Mr. Congeniality--- gave me a price beyond my expectations. I have TV, internet and phone for 45% less than I paid Comcast. Unfortunately, in scheduling the phone install, I was disconnected. I called back and held the line for at least 15 minutes and then was disconnected again. When I called again, I got a message that the office was closed. As a former director in customer service, I was surprised that the agents did not assist customers who were holding at the end of the day and did not even provide a message to inform them that the center was closing with a request to call the next day.