Brian in Tallahassee Brian in Tallahassee, FL really helped me with a difficult issue. For some reason I was not getting the notification on my cell phone with a client called and couldn't figure out why, I was quite frustrated. But thank God Brian came to my rescue that tried several trouble shooting techniques, discovered the problem and made the correction! He is a GENIUS and deserves a RAISE!! This resolution has my business line back up and running as it should. I can't tell you how appreciative I am that Brian was the one who took my call. I'm all smiles now!

Transparency and simplicity meet features… I really can't put into words how much I love this service. The feature set and pricing are unmatched. The customer service from day one was awesome. But what really strikes me is their transparency and simplicity. No gotchas! For example, read their privacy policy. They have gone to great pains, after the lawyerese to explain in layman's terms what you just read.

1 star edited to 3 star due to customer service rep. I'm editing my review from a one star to a three just because of the quick response to resolve the problem that I am having. They haven't necessarily fixed the problem yet, but as a business owner I can definitely respect the fact that they have already reached out to me and that they stand behind the product and they are trying to find out why I'm having such difficulties. I was told they would be reaching back out to me to let me know what they find.

Don't use Tresta if you have any need for a backend to process the backend information it produces I have worked with Tresta's sister company - Hosted Numbers - for over 10 years. 100% happy with Hosted Numbers. I tried Tresta because I needed my tracking phone numbers to be text-able. The problem is that Tresta has almost NO reporting functionality. That is, I have to manually process the all the data for the responses to the Tresta phone / text numbers I use which basically makes Tresta useless to me. I cannot afford to use Tresta without an adequate reporting backend like Hosted Numbers has. With Tresta one CANNOT pull in the data to an Excel spread sheet; you have to record each communication manually which is insane. Tresta surely is losing bucket loads of business because of the non-existent reporting back end. I WANT to use Tresta very much but they do not seem to have any intention or interest in building out the functionality of their back end. This must be done if they want to grow or even stay in business.

This is an amazing company This is an amazing company. Their customer service is top notch which these days is very hard to find. Tresta is all about coming up with business solutions that improve your business flow.I have been using Tresta for years and would highly recommend them.