Wilfred Ruck
GBTransparency and simplicity meet features… I really can't put into words how much I love this service. The feature set and pricing are unmatched. The customer service from day one was awesome. But what really strikes me is their transparency and simplicity. No gotchas! For example, read their privacy policy. They have gone to great pains, after the lawyerese to explain in layman's terms what you just read.
Ray Appen
GBDon't use Tresta if you have any need for a backend to process the backend information it produces I have worked with Tresta's sister company - Hosted Numbers - for over 10 years. 100% happy with Hosted Numbers. I tried Tresta because I needed my tracking phone numbers to be text-able. The problem is that Tresta has almost NO reporting functionality. That is, I have to manually process the all the data for the responses to the Tresta phone / text numbers I use which basically makes Tresta useless to me. I cannot afford to use Tresta without an adequate reporting backend like Hosted Numbers has. With Tresta one CANNOT pull in the data to an Excel spread sheet; you have to record each communication manually which is insane. Tresta surely is losing bucket loads of business because of the non-existent reporting back end. I WANT to use Tresta very much but they do not seem to have any intention or interest in building out the functionality of their back end. This must be done if they want to grow or even stay in business.
Darryl Cherry
CAJust moved to Tresta from a competitor… Just moved to Tresta from a competitor product that was 3x the price. Been using the Tresta service for about 4 days vs 1 year with previous provider. I am in Canada with IPhone 11 Max. Pros: Better audio quality, better transparency about what the app is ‘doing’ - it explains how the outbound calls work and why it’s dialing your 1-800# first. Gives the option to accept or reject the call, and you can see the call ID - great to avoid nuisance calls. Easier voicemail access and notifications. Way better price with the feel of a scrappy upstart Cons Is there a call blocking feature? If there is I can’t find it so far.
Christie Woodrow
GBSmartest investment to make to grow your small business! As a wedding planner and small business owner, my work load and call volume changes daily. I'm rarely able to drop what I'm doing to grab a pen and paper to take information or contact numbers. I love having Tresta because it not only helps me stay up-to-date with my clients, but the call recording feature allows me to work with clients in real time over a call and then go back and review the log to make notes or adjustments. It's really helped me stay organized even when I'm at my busiest. This is a must have for small business owners that are serious about growing their business.
Christopher
GBTresta is good because you can have at… Tresta is good because you can have at least 3 phone numbers sent to your main phone number and be able to dial out from those numbers via their App. The problem Tresta has is setting up your Voicemail and your Businesses schedule through their website. It is so confusing to do! You will need to call customer service and have them help you. You cannot do it on your own. Their customer service is very helpful too. If they could make setting up the voicemail and scheduling easy like their competitor "Grasshopper," then they would be THE BEST!