William Smith
GBNot perfect, but close. I oversaw the daily use of this program to monitor visitors to a 2,000 student high school. Over the course of three years of use we never had an issue that kept us from performing the important function of checking entering visitors. We had a few times each month that a red flag would be raised but we never had a problem because we were notified and able to individually monitor the location of each of these visitors.
Libby Holsten
GBSlow and unresponsive at times We like the functionality of Keepntrack and what it does for our school. Although, many times we have had a slow or unresponsive system, times when we have had to tell the users, "nevermind, it isn't working right". This system should be 100% all the time.
OV
GBSAFETY IS THE TOP PRIORITY! I volunteer at my daughter's school, and it's ten times quicker to sign in and out with this software than it ever was with the sign in sheets.
Scott Guenther
GBGood Company. A pleasure to deal with Keepntrack has been a pleasure to work with whenever we've had questions or issues. They're polite and professional on the phone and always work hard to find a solution to problems. The software itself could be made a little more user friendly, but that's about the only complaint I would raise. It is stable and works well, which is always great for a type of software that needs reliability to be a key component.
Melody Baker
GBCustomer Service Needs Improvement Dealing with customer service seemed to degrade over time with our experience with Keepintrack. We had some software issues that we were told they couldn't help with due to our hardware system. This same hardware has been running the program for months earlier. It was basically a lack of trying to help us with our issue.