Eddie Shei
GBGreat visitor tracking! KeepNTrack is a recent addition to one of our campuses and it has worked really well for us so far. We had a few bumps early on getting things to work how we wanted, but it's way better than the binder we were using, now that the issues have been ironed out. The multi-language option has also been great, since a large number of our students' parents speak only Spanish. I definitely would recommend this software to other schools!
Tracey Miller
GBNot a good experience with Keepntrack It was a very clunky system to work with. There were frequent breakdowns or "freezes" between the components. A year ago, I was getting so many complaints from building secretaries and principals, we stopped using the system and went back to the old paper and pencil means of signing people in. Very, very frustrating.
Kim Bagby
GBI like this program, but we have experienced some friction that at times makes it not so user friendly. The program does not always read scanned birthdays correctly. It often times will check someone in but will not print the badge. The customer service folks are very pleasant and patient.
Customer
GBCustomer service good, product is antiquated The customer service is always courteous and responsive, but unfortunately the software is not very functional and since the updates, even less so. We are looking for another system to track our volunteers.
Melody Baker
GBCustomer Service Needs Improvement Dealing with customer service seemed to degrade over time with our experience with Keepintrack. We had some software issues that we were told they couldn't help with due to our hardware system. This same hardware has been running the program for months earlier. It was basically a lack of trying to help us with our issue.