Matt Cram
GBEasy to use and great prices! I built a custom complete through their website and it was really easy to build and actually had fun doing it. The prices are so much better than buying through your traditional brick and mortar store. I will definitely get my next board from A1 and I'm sure to get my nephews some Skateboard gear for Christmas this year too.
ray
GBno reason for canceled order my daughter and i placed my order for a helmet and pads on 12/18/10 hoping to receive them before or even after christmas. my daughter was super excited and would check the website everyday to see how far the process has gone along. it never moved pass the second stage. i then found out that the money i had spent on the gear was put back onto my card. i tired using the "live" help on the website to try and figure out why this happened. after two attempts and no answer to my questions i had to tell my daughter that the helmet wasnt coming and i couldnt tell her why. this website has poor service and lack of information. next time ill just order from amazon
NAOMI
GBSTILL WAITING... I ORDERED A HELMET AND ELBOW PADS...GOT THE HELMET, BUT THE ELBOW PADS WERE OUT OF STOCK. I ORDERED THIS MARCH 8 2010. ITS NOW MAY 5, 2010. I HAVE NOT GOTTEN A REFUND NOR MY PADS. I HAVE CONTACTED THE COMPANY SEVERAL TIMES. MOSTLY GET ANSWERING MACHINE, LEAVE A MESSAGE, GET NO RETURN CALL. THE 2 TIMES I GOT A LIVE PERSON, THEY SAID I WOULD GET AN EMAIL ABOUT A SHIPPING CONFIRMATION OR RETURNED MONEY. NOTHING!!
Tegan Lee King
GBGreat selection of skateboarding equipment and superb customer service. Placing my order was easy and when I called A1skateboards with some questions about my order, they were very helpful and friendly. I was able to get all the parts I needed and build the complete board that I have wanted for so long! A1skateboards is a great place to get the latest gear and quick too!
Eric
GBSurprising! 9/23/11 After three days of waiting, I became anxious to get my new skateboard. After spending some research on the internet, I found that a lot of people have written horrible reviews for A1 Skateboards. Therefore, I became worried. I wondered if the shipment would arrive two weeks late. I wondered if the skateboard would be damaged, or even if they sent the wrong skateboard! After 4 business days of ordering, I almost wrote an e-mail to them. I figured to give them one more day. Today, Friday, I arrived home to see a nice big box sitting next to my box. However, the box was badly damaged but no holes. I took it in and opened it. Everything inside was undamaged. UPS estimated that shipping to where I live from A1 Skateboard's warehouse would take about three days. It arrived on the fifth day, but I can understand why because they probably needed time to process and actually build my skateboard for me. I checked all the parts; deck, bearings, wheels, trucks, and even the risers - everything was what I wanted and how I wanted it. The only con I saw was that they never gave me a UPS tracking number. Not that Important though... I never tried calling or e-mailing them, so I cannot review their customer service. Now that I'm kind of happy I've gotten my skateboard, I'd like to let you all know that A1Skateboards only have three employees (According to Better Business Bureau). Thanks A1 Skateboards! Eric