Stay away The Apple TV I bought came in a plastic baggie. After 3 h trying to get it to work, I gave up. It was obviously faulty. I emailed right away requesting a return, but after a week am still waiting for a response! Stay away from this merchant

ORder ORder: 19-05270-60789, 3 weeks waiting and never sent my Macbook. They said that they had to replace the battery, then they ignored all my message so I had to open a claim to get the refund.

Quick and Reliable Two of my kids lost one AirPod, so I ordered them each a replacement from TheMacMerchant.com. We received them in a very timely manner. Only to find out, that I had ordered the wrong ones. TheMacMerchant.com staff went above and beyond to help me get the right ones even though it was my mistake. I would recommend TheMacMerchant.com to anyone!

Great Vendor, Recommend Buying used electronics over the internet sight unseen is always a risk. Ordered a Open Box iPad Pro 10.5 (2017 model). Arrived and was in Mint Condition. Checked battery life/efficiency and only 4 full cycles were used. So description was accurate. Item was well priced for Buy It Now Price on eBay. Had several email communications with Mac Merchant during purchase and shipping process and they were rapid and helpful. Recommend.

Missing the remote, but MacMerchant made good on its mistake (Update: TheMacMerchant quickly addressed its oversight, delivering the missing remote in time for Christmas. So I’ve updated the original review below from 1 star to 4.) MISSING SOMETHING IMPORTANT. Quick delivery and a great price. But, darn it, the AppleTV 4K arrived WITHOUT A REMOTE CONTROL. Boo.