Air pod I ordered an AirPod and it was delivered. Then I found the one I lost. They were very efficient quick and courteous. They sent me a label to return. A perfect example of great customer service

I did not order a product from this… I did not order a product from this website. My PayPal account got hacked and someone order an Apple Watch. I have been trying to return this order and I have gotten no response from the Mac merchant. It turns out all the returns go back to PayPal which I have no control over since the account has been taken away from me. It looks to me like a well thought scam. Do not buy from this website

Quick, yet thorough. Seller was quick with dispatching my items and was very helpful and kind throughout the process through a support ticket. Previous product came in pristine condition and works flawlessly so far. Very happy.

I made to separate orders first one I… I made to separate orders first one I got right away. Seconded order was placed and haven’t heard a thing. Emailed for a response regarding my order and nothing. Not even an acknowledgment. Disappointed and may hav e to open a claim, thank god I used PayPal.

Great Customer Service!!! I ordered the wrong Air Pod and needed to exchange for another. Mac Merchant emailed me right back and told me which model I needed and what to do for an exchange. There was an issue on my end with the post office when sending it back and Mac Merchant did everything they could to make things right. Communication was excellent and I really appreciated everything they did. I will most definitely shop with them again in the future. Need more businesses like this.