Pam
GBService technician was very… Service technician was very professional and quickly installed my equipment. He also showed me how to use the remote and guides. 5 stars for him! Only 2 stars for dish itself! Outrageous expensive! Unbelievable!
Cl D
GBJust switched from direct tv to dish…poor hopper I just switched from DirectTV to DISH and have found the people at dish very pleasant and helpful to deal with. However, the so called great hopper receiver is not so great. DISH has a serious problem with their pause function, fast forward, and back functions. When one pauses a program and then returns to play, shortly down the road the program skips ahead requiring one to back it up to see what was missed. This happens several times. When brought to the DISH representatives attention, they claimed it wasn’t a big enough problem for them to fix. DirectTV never had that problem and I find it hard to believe other DISH customers haven’t complained, as it is very annoying.
A job well done.
GBI was very impressed with your tech on…A job well done I was very impressed with your tech on his installing our new system and his ability to teach us with the new equipment. I would say that he is top notch at meeting the public and representing Dish TV!!!! Gary Stewart
Colisha Morris!
GBIM A NEW CUSTOMER HAD DISH AND INTERNET… IM A NEW CUSTOMER HAD DISH AND INTERNET INSTALLED ON 8/31/20. I WAS SUPPOSED TO RECEIVE A $200 GIFT CARD, I CALLED TO CHECK ON THE STATUS AND WAS GIVEN THE RUN AROUND. ITS A SCAM, I HAD ATT U-VERSE/DIRECT TV FOR YEARS, I ONLY SWITCHED BECAUSE I MOVED AND WANTED TO CHANGE DUE TO ATT PRICES CONSTANTLY INCREASING. THAT WAS A BIG MISTAKE AT LEAST THEY DON'T LIE TO THEIR CUSTOMERS. NOW IM STUCK FOR 2 YEARS WITH THIS DISH OR GO DISH I THINK ITS 2 COMPANIES BECAUSE I WAS GIVEN 2 DIFFERENT NUMBERS TO CALL AND STILL NO ONE COULD HELP ME.
Steve Carlyle
GBTechnician was very good and helpful Technician was very good and helpful. Customer service has been very weak up to this point particularly regarding the gift card offers. Have tried multiple times with zero success in getting either of the promised gift cards. It has now been over 30 days and the gift cards must be applied for within 60 days but you can't apply for them until they enter you in the system so they recognize you for applying for the cards.