IM A NEW CUSTOMER HAD DISH AND INTERNET… IM A NEW CUSTOMER HAD DISH AND INTERNET INSTALLED ON 8/31/20. I WAS SUPPOSED TO RECEIVE A $200 GIFT CARD, I CALLED TO CHECK ON THE STATUS AND WAS GIVEN THE RUN AROUND. ITS A SCAM, I HAD ATT U-VERSE/DIRECT TV FOR YEARS, I ONLY SWITCHED BECAUSE I MOVED AND WANTED TO CHANGE DUE TO ATT PRICES CONSTANTLY INCREASING. THAT WAS A BIG MISTAKE AT LEAST THEY DON'T LIE TO THEIR CUSTOMERS. NOW IM STUCK FOR 2 YEARS WITH THIS DISH OR GO DISH I THINK ITS 2 COMPANIES BECAUSE I WAS GIVEN 2 DIFFERENT NUMBERS TO CALL AND STILL NO ONE COULD HELP ME.

Technician was very good and helpful Technician was very good and helpful. Customer service has been very weak up to this point particularly regarding the gift card offers. Have tried multiple times with zero success in getting either of the promised gift cards. It has now been over 30 days and the gift cards must be applied for within 60 days but you can't apply for them until they enter you in the system so they recognize you for applying for the cards.

Best CSR I've EVER encountered I've read over some of these reviews after speaking with Brain at godish dot com for over 45 min!! I am blown away at the customer support, the patience, and product knowledge this man had! He couldn't find a product that fit my needs at my location, and STILL explained technical terms, the ins and outs of internet service, what the different types were (dsl, fiber, satellite) and had answers to every little question I had. He was so friendly, polite, and personable - I could see myself talking to him for hours. He loves his company and loves Dish TV and believes in his company's values and standards and stands behind Dish as a product!! Y'all have an awesome employee in Brian Ellis!!!

I never received my $300.00 dollar gift… I never received my $300.00 dollar gift card.

Just switched from direct tv to dish…poor hopper I just switched from DirectTV to DISH and have found the people at dish very pleasant and helpful to deal with. However, the so called great hopper receiver is not so great. DISH has a serious problem with their pause function, fast forward, and back functions. When one pauses a program and then returns to play, shortly down the road the program skips ahead requiring one to back it up to see what was missed. This happens several times. When brought to the DISH representatives attention, they claimed it wasn’t a big enough problem for them to fix. DirectTV never had that problem and I find it hard to believe other DISH customers haven’t complained, as it is very annoying.