User for more than 15 years User for more than 15 years. The service is dependable, voices clear all is great except for...THE SPAM CALLS! 15 or more a day. Nomorobo installed, spam feature activated, can't leave ringer on. 50 numbers can be blocked, thats 4 days worth. The number list has to be manually cleared to block more. It is in numerical order instead of order of called. This means you may unblock this mornings numbers to block more. This only 50 number list in numerical order may just be the reason I cancel this companies service. PLEASE FIX THE SPAM ISSUE!

Professional, reliable and cost effective. After years of practice I think Vonage have got it right on switching a user over too their telephone system. The new system based on the internet has been up and running with no complications or problems for the last few weeks. The bonus in all this is you get a competative price for a landline and that was the deal breaker.

Vonage has gone downhill I used to carry a high opinion of Vonage, they seemed to care about the customer. Until recently. Any business that calls customers on Christmas day, loyal ones that have been with them for years that just happen to miss a payment due to an issue with the banking network, seeking money is not a business I want to support. I have cancelled my contract with them and have no intention of ever renewing.

vonage is GARBAGE I got this VOIP service because they were supposed to have the best customer service. I got my equipment and there was an issue with it having to be hardwired and not having wifi so I called customer service. They couldn't help me with the issue so I asked to be transferred to cancel my account. They then proceeded to hang up on me 4 times. They finally got my account canceled but they were either purposely disconnecting me or vonage drops a whole lot of calls.

I will try to be honest I will try to be honest, helpful and constructive, following "critical constructive" theory. But it's difficult, because Vonage services are unnoticeable; they work so well that you don't even notice they exist. How can you criticize something you don't notice? What to recommend being constructive for a service that is so smooth, you don't know it exists? I'm sorry, but is perfect still perfectible?