Live2support’s Review! Simple and Reliable Live Chat Service I was wondered when I signed up for free trial of live2support. They offer live support & real time visitor monitoring. They provide excellent service so I can clear my doubt instantly and encourage them to come back soon. Page is having a very simple layout with the information clearly divided into specific categories; their support is just one click away.

Unreliable The support they provide is useless, some might even lie to you just to get you to purchase something. I've had really bad experience with these people and sometimes I've received the exact opposite of support, they brought problems to me. What makes it even worse is that you can hardly communicate with them because their english is so bad.

Simple and customizable It’s designed to be simple and smart and integrates with all the popular contemporary CRMs available in the market with an option to integrate with your in-house built customized CRM. While live2support integration code itself is copy and paste, there are plugins available for content management and ecommerce systems, including Shopify, Wordpress, Joomla and lot others. Unlike many live chat programs, Live2Support can be customized to fit your unique branding and style. You can also have its “powered by” logo removed, making sure your customers get a seamless experience from start to finish.

Cost effective live chat solution Let me start out by saying that there is no such thing as picture perfect software. Even Honda recalls its cars. That said, Live2Support’s live chat service is indeed value for money and that is the first thing I noticed when I set out to find a cost effective live chat solution for my website. You can’t beat more than a couple of hundred features for under $10 for a single chat operator which is all I want at least at this point in time. I really like the fact that I can respond to chat requests from my customers using my smartphone literally while waiting in line for the bank teller to serve me. I also like the customizing feature which lets me put all the Christmas decorations I want in the user chat window during Christmas.

Cost Effective Solution Live2Support for our WebPages is the coolest thing since the life in this planet. This program gives voice to brand, improve high value engagement and define a meaningful relationship with site visitor. It reaches out to customers automatically through proactive chat and therefore improves sales. It can be configured in different languages. It use advanced analytics to create unique and personalized experience for each targeted visitor. We have been around for eight years with this service. Besides that it is economical also.