A real value addition to servce I am using live chat service from live2support for last six years Based on my experience I would like to point few things here. the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

The true value for money Well I have been using Live2Support for 9 months now for my online gaming site and it has helped me to extend optimum customer support through live chat. My clients love the fact that we are available at a click of button to handle their queries and my support team can handle these queries while working on other tasks. It saves me cost, time and resources. Thumbs up.

Cost effective live chat solution Let me start out by saying that there is no such thing as picture perfect software. Even Honda recalls its cars. That said, Live2Support’s live chat service is indeed value for money and that is the first thing I noticed when I set out to find a cost effective live chat solution for my website. You can’t beat more than a couple of hundred features for under $10 for a single chat operator which is all I want at least at this point in time. I really like the fact that I can respond to chat requests from my customers using my smartphone literally while waiting in line for the bank teller to serve me. I also like the customizing feature which lets me put all the Christmas decorations I want in the user chat window during Christmas.

Powerful Tool and Excellent Customer Service Live2support is a powerful tool to connect with the website visitors in the real time environment. It is easy to implement and has useful MIS from a business perspective. The technical team is also very helpful and supportive. I recommend Live2support for all the people who wish to get connected with their site visitors at economical prices along with great features. Thanks a lot!"

Unreliable The support they provide is useless, some might even lie to you just to get you to purchase something. I've had really bad experience with these people and sometimes I've received the exact opposite of support, they brought problems to me. What makes it even worse is that you can hardly communicate with them because their english is so bad.