Perfect live chat plugin for small business also I recently went ahead and installed Live2Support on my website. It seems to be working well and service has not been interrupted even once. However, I have an issue with the software service. More specifically, I have an issue with their customer service. On a couple of occasions initially, I went to their live chat window because I had a few questions. I found a queue. The wait wasn’t long, just a couple of minutes. I am sort of impatient and don’t like to wait. This indicates to me however that their service is really popular and they have many customers. This is good because it tells me that there are many other websites using their live chat service. Lately, this problem has disappeared and I am able to receive customer support promptly through their live chat. This has helped me with my learning curve since I am a small business and we all wear multiple hats out here.

Helpful to Connect with your Customers Live2Support provides highly reliable and affordable live chat service with 24/7 customer support. Live2support offers user friendly services.

Cost Effective Live Chat Solution I am glad to mention here that Live2Support offers a robust live chat system with extensive features and at affordable price. Its wide-ranging intelligence capabilities provide extensive customer information; closely examine customer behavior and web analytic. Live2Support can re-actively or proactively activate right chat invitation to right customer at right time. It has automatic or user defined chat routing to efficiently utilize resources.

A real value addition to servce I am using live chat service from live2support for last six years Based on my experience I would like to point few things here. the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

Reliable chat software with multiple features Live2support chat application is helpful in connecting operator with the real time visitors by online chat directly from my website. It has many features which are really helpful for my business so I integrate live2support chat software with my website and got the optimum results. There are lots of companies which are offering live chat software but when it comes to software for customer support and online sales, we found that Live2support is the best in the market. I’ll also praise live2support for their 24/7 customer support team, they are very helpful.