Charging for cancelled lines Confirming Paul U.'s experience that Ting continues to charge after you have ported out a line. This despite their stated policy that after porting, "Your account will close within 48 hours....." and "Your last bill will be available within about a week of your cancellation and your credit or debit card will be billed for your usage and any outstanding charges." So as with their claims about Verizon service, they simply don't honor their own promises.

Hours wasted and still not fixed.. Hours wasted and still not fixed... Emails are not responded to, support specialists contradict each other, promotional credits aren't applied, and on and on. Some quotes from today: "I do apologize for the experience that you have bee get in previous interaction on Ting [sic]." "sorry for the misunderstanding that has been given to you by our previous agent" [does that mean they've been fired?] "I do understand but as of the moment we don't have available supervisor"

Ting as I knew it is gone Yeah, sadly I concur with other reviewers. We’ve been customers since 2013 or so. I tried to buy an iPhone from Ting yesterday and I won’t go into details but the order was cancelled and I wasn’t even notified. The agents are clearly outsourced and lacking in skills or access to be helpful. I wasted several hours. Will be looking for a new carrier.

GREAT Company and GREAT customer service Ting has been amazing to deal with and be a customer of if I need assistance. We are diligent at our usage but Ting meets our needs with our 4 phones and our monthly is VERY reasonably priced. I love that Ting can save me money in these challenging times and would recommend them to everyone as long as T-Mobile/Sprint service is good in your area.

Super affordable with reliable service Super affordable with reliable service! So many plan options and you can easily make cheap. I pay about $10-$15 every month for unlimited talk and text (I can use data too, but since I don't usually I signed up for a plan that just charges a couple dollars extra for whatever data I use). Highly recommend!