Cost-effective AND Premium Customer Service Combined Ting has been outstanding at helping us control our mobile costs with their pay-for-what-you-use plans. AND their customer service is tremendous...quick to answer the phone or get back to you. We've made multiple device switches and added children to account requiring some extra setup, and they are always awesome to work with.

Ting is ok. We've used Ting for several years after ditching Sprint. The only thing Ting seems to do wrong consistently is SIM cards. I've ordered several SIMs for my phones when I've switched from Androids to Apples and back. Without fail, Ting always sends the wrong SIM and I have to contact customer service to send the right one. Other than that they really haven't been a pain to deal with. There are cheaper options out there and I will consider them if Ting's service decreases.

Ting is a fraudulent company Ting is a fraudulent company I try to pay my bill in wouldn’t go through so I told them to cancel my service here come September they took 106.73 out my account without my permission when I call them they told me they can’t refund me my money back so I have to call my bank to file fraud charges smh….

Ting is great! Ting has been my only service provider since I first got a phone back in like 2015. They have amazing customer service, provide great value for your bill, and I love how many options they have for cellular plans! They have something for everyone, and they're always willing to work with you, no matter what your problem is. I cannot say enough nice things about Ting and their customer service employees.

Time to look for a new provider. I’ve had Ting for several years. Their prices are some of the best and when you call support, you actually get someone without having to go through the 10 levels of voicemail hell. Bad side. Pretty much every time we go into Canada, service stops for voice and internet. Today, they managed to restore voice but internet still isn’t working. Their solution, buy a SIM card. In addition, if I’m not using WiFi at home, cell phone service is iffy. It sometimes works and sometimes doesn’t.