Excellent service Excellent service. I have been buying from this shop since I got my 14 pro last year. Quick responses on every question. I wish they made more cases for mini models so my sister could have the same beautiful cases like mine. Definitely will keep getting back to them whenever I need new cases!

My case arrived bent My case arrived bent. I sent them a picture and they sent me the case again. Tracking didn’t work but I did receive the replacement in 9-10 days I guess? Great bumper frame though. Sucked to have waited long to finally get what I wanted. Overall, very satisfied with the service and the bumper frame. Kudos to you Sarah!

I made a mistake while ordering I made a mistake while ordering. I didn’t realize I ordered the screen protector and the case for different models. But Exoticase team sent 2 cases and 2 screen protectors for 2 different models. Well, they could have asked via email but I guess I appreciate with what they did. I don’t have use of 1 case and the screen protector but thanks to the team for realizing my mistake and sending additional items. Thank you

Blackmail to get negative feedback removed! They used a courier that NEVER delivered my item (Fast Horse Express - obviously they need to remove EXPRESS from their name!). I asked for a refund, which they processed. However, I then got an email demanding I remove my prior negative feedback. I consider this a form of blackmail and my original feedback still stands that they use a logistics "solution" that is uncontrolled and out of their hands for their orders, and this is after taking weeks to send my order.

Always read one star reviews! I am so glad I always read the one-star reviews! I too, felt good about the company being in Canada but after these reviews, my phone doesn't need a case that bad. That's a savings of over $22 for me!