Bought a Caribbean Esim for a two… Bought a Caribbean Esim for a two holiday. Never worked followed all instructions and still no luck. Email them several times when we had Wi-Fi never got a replied until the next day, they just kept sayings the same thing , my account was activeand to follow instructions. Total waste and money. ****** update received this reply.******* "We are gutted that your experience with Global YO has been unsatisfactory so far. We have contacted you through a follow-up ticket to issue a full refund and 1,000 YOYO$ to discount your future Global YO purchases. Please check your inbox and let us know if there's anything else you might need." But have received no email or refund . Bad customer service .

eSims for Vietnam don't work I bought 2 eSims 5Gb for Vietnam for my mussus and myself. Mine was activated on the first day but my missus's would not until the second day in Ho Chi Minh City. We have the same Samsung mobiles and same settings. The staff was responsive but the eSim just would not work for the missus but the connection came on miraculously on the 2nd morning upon arrival. Frankly we were not sure how good the eSims were as we were spending our first 4 days in a national park and had no need to use the Internet. We only found out the eSims were bad in the city in the last 4 days in Ho Chi Minh city. The connection was patchy at best and non existent most of the time. One evening we took the ferry across the river from the Can Gio Mangrove forest to the city and the connection was dropping in and out that we could not hail a ride to take us back to the hotel. Fortunately after walking for 500m along the main road a passerby told us about the free WiFi in the supermarket and we managed to get a Grab. I sent a stinker to Globalyo and my missus bought a local Sim for the next 2 days. They did not respond to my outrage. Globalyo is a disgrace and must be avoided however cheap they sell their eSims.

Wish I'd checked reviews first been 15… Wish I'd checked reviews first been 15 days and still awaiting my refund. Tried on all media platforms and on app live chat and no answer I also did email with no reply to that also now at 18 days no refund as of 15/04/24

Very Easy Very easy to use once it’s installed and initialized. For iPhone users (with one physical SIM bay) eSIM is almost the only one choice. But it can only be used with a service povider independent mobile! Moreover they send messages in the language of the country where you are intended to travel to. So you have a good chance that you will not Understand those messages at all!!

Esim not working This is the second issue i had with global yo. I purchased a South America esim which worked perfectly, until I reached Bolivia. The esim should work in all South American countries but clearly not. I have reached out to their customer support but have had no response for almost 5 days now. Pretty disappointed with the whole experience.