RapidAPI

2 Shaw Alley, 4th Floor, 94105, San Francisco, United States
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2.15
Based on 20 Reviews

5

25.00%

4

0.00%

3

5.00%

2

5.00%

1

65.00%
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Cindy Corritore
GB

RapidAPI stopped working without warning My students were using RapidAPI in their mobile app to get hotel information - worked really well until the day of the competition, when it didn't work at all - like they had turned it off. They don't offer any feedback or help. Very disappointed. Very terrible - be very careful using these.

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Ryan
GB

Everything is made so hard Everything is made incredibly difficult. Docs are almost always wrong, and if they aren't very hard to understand. They have several different site navs, and for some reason, the main thing people go there for is buried deep in one of those. Don't end up on the wrong page though, you won't be able to find any of the APIs you are subscribed to. Do yourself a favour, just go straight to the provider.

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Jonathan Hulme
GB

$5000 in overage charges, cant investigate, cant limit risk. I subscribe to a $35 service. Logged in to find $5000+ spend in overage charges, I asked for IP addresses querying and limits, their reply (should have been internal): We do not disclose the IP address of the request as it's not part of the information we typically share with consumers. Additionally, we do not provide more detailed logs beyond the last 200 on the Public Hub. Regarding protection, it's the responsibility of the consumer to implement mechanisms to block a certain number of calls on their server side; it is not our responsibility. --- This company does NOT understand security and it will put you at risk.

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Mustapha Abdelal
EG

Disappointing Support Experience with RapidAPI We tried multiple channels to contact RapidAPI's support, including emails and online forms, but we didn't receive any updates for two weeks. They keep repeating that their engineering team will review our case and nothing happens after that. Very bad experience with RapidAPI.

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Paulo
AU

It says you have reached you usage limit even if you haven't used 1% of what you purchased Stopped working for no reason. I used a small fraction of the allowed monthly quota of API calls, less than 1%, but I was prevented from using it further on the grounds that I had reached my monthly quota. Customer support don't reply, no matter how many times you create support tickets. All you get is the automated auto-respond email. Very poor customer service. Very poorly designed APIs.

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