Wrong intruction and no refund They gave me wrong instructions that caused the package returned and wouldn't give me refund. Avoid if you have other options even it means more costly.

could be 0 star if possible could be 0 star if possible. Because this is a fraudulent company that steals your credit card and charges you when you are not notified.

It is definitely a scam It is definitely a scam. It gives you the wrong instruction to fill the express bill, and you can't check to correct your information before you pay. When you cancel one deal, they never refund the money back to you. Don't use this company.

Demand to upload my photo ID and picture of CC After shipping with them for 2 weeks with over 20+ packages, post pony wants to harvest my picture ID (drivers license) and picture of credit card. Without these, I cannot process shipping nor look up my shipping history. Why they need to harvest my photo ID? Be aware this company is located IN China. You don't know what they are manufacturing with these true IDs.

Lost package still lost! Lost package with no resolution! I purchased a product from an eBay seller: thoba3671 on June 7, 2021. The USPS tracking number on the package was 93001202241000000033383149. I believe the seller was sending this first class via USPS but according to the original shipper, Usgobuy; I had to get in touch with PostPony to find my missing package. The email from USGOBUY told me: "Dear Customer, Please contact serviceatpostpony.com for help. Thank you . Best Regards, Monica, Customer Service Department With NO explanation as to why I have to contact PostPony. PostPony would not help me because there was no other tracking number on the package other than the USPS number. I would not recommend your company to anyone I do business with. Lost package with no resolution!