Cheap but not helpful Pros Service is cheaper than USPS. That's it. Cons 24/7 Live Chat is not accurate. The response rate was very slow which means it's not really helpful if you are in hurry. The only way to reach them is either email or wechat. Email took a day to response and Wechat took less time. I received an email from them about giving a review to get one $5 off international shipping coupons or three $1 off domestic shipping coupons. I picked the $5, however, it is NOT applicable to First Class International Shipping (The email didnt mention the restriction) so I think it's misleading. The only reason I use Postpony is cheaper.

Lost package still lost! Lost package with no resolution! I purchased a product from an eBay seller: thoba3671 on June 7, 2021. The USPS tracking number on the package was 93001202241000000033383149. I believe the seller was sending this first class via USPS but according to the original shipper, Usgobuy; I had to get in touch with PostPony to find my missing package. The email from USGOBUY told me: "Dear Customer, Please contact serviceatpostpony.com for help. Thank you . Best Regards, Monica, Customer Service Department With NO explanation as to why I have to contact PostPony. PostPony would not help me because there was no other tracking number on the package other than the USPS number. I would not recommend your company to anyone I do business with. Lost package with no resolution!

No service provided No service provided, contact customer service no response. Be aware!!!!! they will take whatever they can but don’t want you give any services！avoid!!!

Good service with great price for international luggage delivery The pickup service is very good, the platform smoothly connected to UPS appointment system. All the orders status is updated on the online platform. PostPony is a nice website which helps me a lot for sending my package oversea. It cost cheaper and easy to use. Especially they have a good deal for international packages from US to China with a special price. Sometimes you can get coupons through invite friends or other way. I will recommand all the people who live in the U.S or Canada to use it. Especially students who want to send their luggage back to mainland China.

Legit and inexpensive I have tried using postpony a few times to send parcel overseas. You all know usps rate is relatively high. Postpony saved me a lot $$ and I like that they are legit and reliable. I don't have any problem paying my label fee online and printing. You only need to get some custom envelops from post office, seal your parcel and send!