Very disappointed Very disappointed. Been with Flywheel for more than 5 years. Technical support has been good until recently, after WP Engine bought over this company. My site had an error and for many crucial days their ‘happiness engineers’ either send me technical documents to figure my way out or merely ask me to find my own developer to troubleshoot the issue. This is despite me telling them I do not know any coding and similar issues had happened before and they must have known the resolution. The engineers just refused to help. Only after opening a few more tickets did someone new stepped up and assisted. Getting technical support is based on luck now.

hacking and excuses hacking and excuses it’s was great for many years but now it’s absolutely useless I’m switching

Made Website Performance Go Downhill Ever since the switch last June 2023, the website went downhill. Errors never stopped. I cannot provide the receipt as proof because I am not the owner, but I am the SEO specialist of that site and I can share the URL in private. Before Flywheel the SEO performance was great. After the switch to Flywheel, errors never stopped that I had to audit every week!

Do not use this hositng company Do not use this hosting company. Its total scam 1- They do not provide you cPanel 2- They will not show you the wp-content folder if you try to access files via the file manager plugin 3- Only way to upload or download files or plugins is FTP 4- ftp is very slow to upload 1 plugin it will take 6 hours. Pure scam

Has gone downhill since WP Engine took over I used to love Flywheel - despite the slightly higher price point they have always had awesome support and excellent uptime... But since WP Engine took over, that's gone downhill. - More downtime - Slower support - More salesy... I seem to have a new 'account manager' every month trying to push some upsell or add-on. It still has a great dashboard and SendGrid email deliverability which is handy, but not enough to keep me as a customer. I'll be moving all of my websites to a new host that has better performance and costs less.