Hacked multiple times, gave up and switched I got hacked multiple times which led to terrible SEO implications. Each time, I would update all the plugins and themes, their teams would run an automated and manual scan, and I was assured that my site was "clean." The hack just came back each and every time over the course of 6 months. I've just canceled and have moved over to Webflow. The customer service agents were kind and helpful, but their malware scan processes are not thorough at all. I was very clear that I needed a deep review and I had to insist on multiple scans when they "missed" many compromised files the first time. After the third hack, I had to go into FTP myself to try to clean up the site since they don't react quickly. Not recommended at all if you want reliable "managed" hosting. Please save yourselves the trouble and go elsewhere.

Terrible customer support Terrible customer support. Their payment gateway was not able to charge my card?paypal even though funds were available and cards were working with other website. I've been a customer for around 3 years and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP....

DO NOT WASTE YOUR $$$ DO NOT WASTE YOUR $$$ Regular crashes. Almost predictable downtime. 80% uptime AT BEST. Absolutely horrible, detestable enterprise. Hosting companies that charge $5 a month are more reliable than this monstrosity of a company. I cannot stress how terrible of a solution they are. If you care about your website do not host it here.

Made Website Performance Go Downhill Ever since the switch last June 2023, the website went downhill. Errors never stopped. I cannot provide the receipt as proof because I am not the owner, but I am the SEO specialist of that site and I can share the URL in private. Before Flywheel the SEO performance was great. After the switch to Flywheel, errors never stopped that I had to audit every week!

I love Flywheeel! I love my hosting provider, Flywheel. They always have fantastic support times, getting me answers in minutes. They help out with technical issues as well as dumb blonde moments with grace. The support staff is fantastic, and the hosting is excellent. I have never experienced downtime outside of those scheduled. Keep up the great work, Flywheel!