Borderline to criminal, taking money but do not deliver as promised Initially the service was good, a product was delivered quickly, but the product did not reflect what was shown one their webpage. After requesting a RMA ( return of the product) which was stated that can be done I have not heard anything ever again from them. My recommendation is to stay away from this criminal enterprise.

Lingvosoft.com is a total scam. Stay away from it. I bought 4 language packs from lingvosoft.com. Lingvosoft.com is ectaco's software company. They gave me the wrong registration codes. I couldn't use the softwares. I've sent several emails to them. Still no reply, complete silence. This site (lingvosoft.com) is a total scam. Staw away from them.

Awful Awful - They let you spend your money - then if any problem - no phine number ( just answerphone on USA number ) UK number disconnected - the machine does not do what its advertised to do. They have not responded yet to my emails to them.

Ectaco Partner Lux 3 I wanted this for my son who is studying in Poland. I paid a lot (as much as my trusty old Trano 8 years ago). It came from Poland, though the company denied this. I had to download instructions in English but although they appeared the same as the Polish, there was little guidance to explain the keyboard. It said on the box 'Polish' but I was unable to bring up Polish characters in the Polish to English mode. I passed it to IT friends who said there was a hardware problem After a long time waiting, customer services replied with a tech.dept. message saying I had to bring up the on-screen keyboard every time. Even so, when you speak to it, it still does not bring up Polish characters, only French and German. Now, having asked for an exchange unit from the States, Ectaco have gone quiet. Maybe Kate @ ectaco has quit...I gave my son my good old Trano which simply is a very good reversible dictionary in Polish and English and I guess I will have to post him the half-useless Ectaco as he could use some of the many features it possesses as long as he doesn't try to translate. Do not spend your hoard on this machine with its near-useless instruction manual and do not expect the company to tend to your needs once you have parted with your treasure.

Scammers Scammers! Took money and supplied nothing! Beware!!!!!!!!