The cost caught my eye! The cost of the product was what first caught my eye. I am very satisfied with the company and the battery. I recommend using this company.

Never even got my battery after 10 days of waiting I needed a laptop battery for my HP workstation asap. I found their site and they had a decent price, just about as good as many other online store. they offered 3 to 5 day shipping. I never received a "your item is shipped" email as they said i would get, and i never got any confirmation, at all. I managed to get a hold of someone through email asking where the heck is my battery. They said it was shipped but guess what? It flew all the way to the east coast to me, then back to them and was "received by their warehouse". What the heck? did they not get my address right or what? So i paid 40$ and never even got my product? This is beyond fraud. Law suite incoming Battery HQ, get ready.

Do not order a battery from Laptop Battery HQ I have now received two batteries that will not work. The company was quick to respond when I reported the first bad battery. They sent a replacement quickly and asked me to put the bad battery in the mail with the label provided. However, the second battery is bad as well. I took my computer to a technician to be sure that it was not my computer. My computer is fine, but the technician could not get the battery to run the computer more than 3-5 minutes before it shut down with no warning. I have asked for a full refund. Will continue this review when I receive my refund.

Sent a Bad Battery; Phone agent claims they do not have access to database to give refund. I bought a battery at a great price...until I received the battery...it is dead and will not take a charge. Paid our IT guy to take a look and ensure that I ordered the correct battery; I did. After a 5-10 minute wait, agent claims that they do not have access to database, and that someone will have to call me back to consider refund or replacement. No resolution/resolve at this time.

Very poor service. Not happy with this company. I paid additional for UPS shipping and they decided to send it USPS without my authorization. USPS does not deliver to my physical address, hence my UPS choice. They changed service without my authorization and by doing so, Caused me to not receive my battery. When your battery craps out, it tends to be an urgent replacement. things like this cannot happen. bottom line. I will not be ordering from here ever again.