John Bayalis
GBFraud alert, do not order anything from this company! I'll start by saying I was immediately suspicious when I received no email confirmation after purchase. Then, after receiving a battery that would not mate with my computer (it was advertised as a "Lenovo Battery" - even says it on the invoice - yet it’s a knock-off, imitation product), I attempted to be patient and went through the website to inquire as to how to get a replacement or have my money refunded. I did this twice over a two week period. After not getting a response, I then called the number listed on the site and left two increasingly frustrated messages (both during their alleged "business hours"). I actually got a reply to the second message - oddly AFTER their listed business hours and strategically placed during rush hour on a Friday, so I wasn't in a position to take notes or, for that matter, pay close attention since I was rushing to catch my train. On that call, however, I was told that my money would be refunded and that an email with instructions for returns would be forthcoming. It has been exactly a week since that call and neither the refund nor said email have materialized. So, I just left a message (the second of the week) informing Laptop Battery HQ that A) I will be filing a small claims court claim against them (yes, I'm willing to fly to NYC for $40 since I travel for work all the time) B) I am going to make it my mission to spread the word across the Internet about how poorly I've been treated (I even plan on starting my own, exclusive, Anti-Laptop Battery HQ blog for which I can probably parlay my many NATIONAL MEDIA CONTACTS to cover as a sort of "you'll never believe what this guy did" story that often makes people laugh) and C) I intend to call both their numbers (888-633-6855, 347-748-1478) to leave long, rambling messages EVERY SINGLE DAY UNTIL I, THE CUSTOMER, AM GRANTED MY RIGHTS TO OBTAIN A REFUND AND RETURN THE ITEM. So, thanks Laptop Battery HQ, I appreciate you giving me a new focus for the time being. Even though your shitty battery didn't work cuz it was a cheap imitation of what you told me I was buying, this will work out really well for me in the long run. By the way, anyone out there who is looking for this company, the address listed on their website is, not surprisingly, non-existent. If you want to pay them a visit in person, I suggest visiting: 616 Corporate Way, Suite 2-6309, Clarkston, NY 10989. Of course, their Facebook page lists them at "293 Redondo Brach Blvd, Gardena, CA" which is, in reality, 293 Redondo Beach Blvd, Gardena, CA 90248 (310-516-0881), though the company listed on Google at that address is named K2H Group, Inc. Either way, that makes two false addresses (one on their home site, and the other on their Facebook page) and three different phone numbers.
Linda Draper
GBAwesome company After having trouble with a different company sending me the wrong battery after a long delay, it was awesome to order from this company. My order was filled quickly and the correct battery was sent. Competitive pricing was a bonus. Thanks!
Mike
GBFast shipping, great product! After my factory laptop battery stopped taking a charge, I looked around for a replacement, I found laptopbatteryhq.com and the price was right so I thought that I would give them a try. They had a huge selection of batteries, and offered three options for my laptop. One was the standard life 6-cell 4400mAh, an extended life 9-cell 6600mAh, and an extra extended life 12-cell 8800mAh battery that most other other places did not offer (this battery is larger than the standard battery, and sticks out from the back of my laptop, but I knew that, as this was clear from the photo and not a problem at all for me). I ordered the 8800mAh battery and it arrived very quickly. I installed it in the computer and it fit perfectly, plugged in the charger and very soon was enjoying about 5 hrs or more of charge time, which is about two and a half times longer than my factory battery, so I am no longer tethered to the electrical outlet with my laptop! What more can I say? I am very happy with my new laptop battery and recommend laptopbatteryhq.com, and will use them in the future.
DORIS GALLOWAY
GBDo not order a battery from Laptop Battery HQ I have now received two batteries that will not work. The company was quick to respond when I reported the first bad battery. They sent a replacement quickly and asked me to put the bad battery in the mail with the label provided. However, the second battery is bad as well. I took my computer to a technician to be sure that it was not my computer. My computer is fine, but the technician could not get the battery to run the computer more than 3-5 minutes before it shut down with no warning. I have asked for a full refund. Will continue this review when I receive my refund.
Roy Martinez
GBVery poor service. Not happy with this company. I paid additional for UPS shipping and they decided to send it USPS without my authorization. USPS does not deliver to my physical address, hence my UPS choice. They changed service without my authorization and by doing so, Caused me to not receive my battery. When your battery craps out, it tends to be an urgent replacement. things like this cannot happen. bottom line. I will not be ordering from here ever again.