Cannot remove their Harmony folder Removed their software because it was slowing my pc. Now I cannot remove their Harmony folder from my pc or backup drive.

a while ago i stupidly possibly ticked… a while ago i stupidly possibly ticked a box for auto-renew. Can I get through to cancel... no way. User name/password reset does not work. I cannot find a way to block payment via Paypal. Current "summer offers " are cheaper than renewal options. A right nightmare of a company . Have used Sophos without issue

This company have lost their way. This company have lost their way. They used to provide a firewall product which allowed you to control individual programs and an AV which was light and efficient. However, the software is now just a page of "It's fine, don't worry about it" and "would you like fries with that?" On uninstalling, the company really shows its new colours... There are literally hundreds of registry entries which are not removed. So unfortunately ZA has just gone the way of the other big dodgy AV companies... What they seem to fail to realise is that what they now offer is far worse than the built-in Windows services, with no benefits. Avoid.

Underhand and questionable auto renewal practices I received an auto renewal notice for my Anti Virus subscription today. 1) I never ever enable auto renewal 2) the links they gave to cancel the renewal were not direct and there was still additional navigation to a different URL to cancel the auto renewal. Basically these are highly dubious business practices to retain their revenue. When did checkpoint become such a nefarious underhand company to deal with? You can bet that the only reason I got the renewal notice was because under UK contract law, they are obliged to do so. The CMA also state they should make it easy to cancel auto renewal, it wasn't, the link provided did not take me straight to where i needed to go, I had to navigate my way to another website entirely to do this. Cheap dodgy practices means that I will never use them again. If you currently use Zonealarm, i urge you to check the auto renewal status of your subscription and cancel it if you do not require it. Like I said, I NEVER keep auto renewal enabled when I sign up to a subscription service, so how did that happen ..hmmmmmm

Useless I have paid for the next generation product for up to5 machines. I have installed it on 2, I have installed it on a 3rd machine and it is showing a trial version. I have contacted Live Chat, that was as much use as a chocolate teacup. Problem not solved. I gave up in the end.