GetSafe Medical Alert (USA)

1140 Galaxy Way Ste 150, 94520, Concord, CA, United States
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4.70
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

0.00%

1

5.00%
About GetSafe Medical Alert (USA)

Startup Mentality. Non-Startup Experience. GetSafe was started by a group of home security industry veterans that wanted to provide an easy way for customers to protect themselves, their homes, their families, and their belongings. We provide quality and reliable 24/7 medical alert services in the U.S.

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Rico Franco
GB

Customer Service like no other. I placed my order today and with other reviews I have read I have no doubt this system will work the way its suppose to. I give my props to Ana (Customer Service Rep). Every question I had was dealt with a quick and informative response. She was very kind and professional. If others on her team serve customers like in my experience than I choose a great system and have no worries about them monitoring my home. :)

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John Richardson
GB

Love my system - Second install in vacation home This is the second GetSafe system I have recently installed. For the person that never reads instructions (until he gets into trouble), this time went really super smooth. Once the Hub and the App are installed, all one needs to is to install batteries into the other "starter kit components" (siren, door sensor, and motion detector), and place these where desired. Motion sensor and siren should indicate "tampering" but this is normal when moving an armed sensor around. Yes - you do need to call the "Monitoring service" before doing this to let them know you are installing and testing. Once the sensors in the starter kit are installed, then use the App to install any additional sensors/devices you may have purchased and configure the system to your needs. There are lots of configuration options (time delays, different arm sequences, etc.) to personalize your system. One that will typically get you is the motion detector...I reset mine to arm only in the "Away" mode. It comes default armed for all secure modes (Away, Day, and Night). Again, it is real easy to set up, the monitoring service is really quick to call, and easy to configure for personal preferences. .

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Mark Komanecky
GB

Easy to install & easy to use! I purchased the GetSafe system for our new (older) home. The products all look great - much nicer appearance than my previous SimpliSafe system. The installation was very easy and it was also easy to add additional products to the basic system (I added a couple of motion sensors and a smoke alarm). Overall, GetSafe was easier to install than my SimpliSafe system and the GetSafe app works great!

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Richard Yu
GB

Awesome Product! I love the sleek design and easy to install process. The rechargeable battery and AT&T 3G sim card provides peace of mind in case of power or internet outage. Extra hidden bonus is each of the devices have built in temperature sensors providing useful information for ones that have pets. I will be recommending this to all friends and family.

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Jim
GB

Fantastic Service from Rachel - knew her stuff! Rachel was able to quickly respond to my questions on monitoring and pinpoint what products I was looking for. Provided a great offer. Went the extra step to check and give me the info on the city permit. Super experience. I am looking forward excited to getting the system up and running. Thanks Jim

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