I would give zero stars if possible I would give zero stars if possible. They switched from Time Doctor to Time Doctor 2, and called the original Time Doctor Classic. They have removed the original from google and going to timedocotor.com and signing in there takes you to timedoctor 2. So in effect making it impossible to cancel your membership. They have charged me time doctor 1 and 2 for over a year and and are refusing a refund. The industry norm is update the same website and not charge your customers twice. The software itself was OK but had a lot of bugs. For example, Id set the screen log for set intervals and nothing would be recorded. Overall, I am not impressed. I suggest you stay away unless you want to be overcharged with a less than average software. I have all the bank statements and evidence of their scammery.

Overcharged and refused a refund. Whilst the support team is helpful, the ease with which you can be overcharged is astounding. Switching laptops cost me over £100 in "new" annual licenses for an existing user. I also got charged an annual fee for my 13-year-old daughter even though all she did was sign into a laptop on her own profile - I didn't have to authorise the debit at all. Getting a refund is incredibly difficult and the support team tend to tell you that you have been "educated" because they've sent a link to a help article, which only makes sense to technicians! Indeed even when trying to resolve my duplicate profiles the support team phrased their response as "I guess you need to delete"... they're guessing, yet I've been "educated" and therefore have to suck up another annual charge! In theory it's a great system. In reality it has huge flaws that end up costing you a small fortune and takes hours to resolve with their support team. My recommendation would be - stick to something simpler like Toggl! They've refused a refund and given me "credit" but given I would never renew my subscription, they've effectively raided my bank account and kept the money!

They Randomly Charge your Card They Randomly Charge your Card! without even mentioning or any notice. and the big there there no refund policy at all. Very Disappointing services!

If you are a freelancer and want to add… If you are a freelancer and want to add a client who can see your time logs they want to charge you $20/mo for that. After I realized this I cancelled my account. They "received my request" to cancel the account exactly 14 days ago and sent confirmation email, but they still went ahead and charged my card today. Extremely deceptive company with which I do not want to have anything to do with.

To cancel you need to contact their… To cancel you need to contact their support. After confirmation that my subscription was cancelled, I got another invoice in a few weeks. Takes too much time just to cancel.