Great Customer Service! We are a new customer but to date the customer service has been excellent!

Great support Great support. Quick to answer questions and find answers.

Fantastic service Fantastic service, very helpful staff. love everything about SMTP2GO

Scan to Email after Exchange Migration I was struggling with a migration from Legacy POP3 to Exchange email service. While the email move was good the behavior of some printers wasn’t. Finding and getting valuable help from SMTP2GO was fabulous and solved the problem. My supported company needed to continue to use a “Scan to Email” feature that was working fine before the migration. Afterward it simply stopped working. The printer vendor and the exchange vendor provided limited and misdirected support over a period of days!? That “support” did not solve the problem. While Googling the topic “Problems with ‘Scan to Email’ after migration to Exchange”, I read a number of recommendations that I had already tried, but one comment caught my eye: “If all else fails go to SMTP2GO”. That did it for me!! I went to the SMTP2GO.com site and chatted online with their support. I was greeted by an amazing support woman (Maria), who was incredibly knowledgeable of all aspects of their Email Support and understood my problem and its solution. She was familiar with the “Scan to Email” technology and was also familiar with the Printer Vendor AND Exchange Vendor. She reviewed my screenshots of the Printer Programming for this function and then provided me instructions specific for my Printer and Exchange Vendor to solve the problem. This was new territory for me and she even (very patiently) stayed on the chat session with me for all the time needed to review, edit and save the corrections. This was the best support interaction I think I have ever had. And after reading other reviews on this site, I knew for certain that I had come to the right place with SMTP2GO!! As a side note: my function requires very limited email communications such that the Free Plan is good enough! If our count of scan-emails exceeds 1000, the next plan (10,000) only costs $10 per month!!

Super Reliable - Why Go Anywhere Else? SMTP2GO super reliable and a great solution for our clients who need excellent email delivery reliability. From an admin point of view, having logs in a nice, online interface helps us troubleshoot issues easily. We've been using it for years. Why go anywhere else?