Thank you being a breath of fresh air… Thank you being a breath of fresh air in the nightmare world of crappy useless so called tech support which is so prevalent these days. Your quick response, giving me the exact solution I needed and even going the extra mile to find that blacklist has me flabbergasted. You have solved my problem which I am ashamed to admit has taken up the better part of my day today. Very satisfied smtp2go user!

we have sent millions of emails over… we have sent millions of emails over the last 6+years using smtp2go and they have provided a very reliable service. We only use their support team occasionally but today we needed their help and their support (from Charlotte) was really great. The problem was sorted quickly once we knew what we needed to do.

SMTP2GO has a great customer service… SMTP2GO has a great customer service department. They worked hours to set up my account with me because I had some IT problems. And even though they were my fault. I could not help but notice how dedicated they were, with a quick response. The big thumbs up for SMTP2GO

Scan to Email after Exchange Migration I was struggling with a migration from Legacy POP3 to Exchange email service. While the email move was good the behavior of some printers wasn’t. Finding and getting valuable help from SMTP2GO was fabulous and solved the problem. My supported company needed to continue to use a “Scan to Email” feature that was working fine before the migration. Afterward it simply stopped working. The printer vendor and the exchange vendor provided limited and misdirected support over a period of days!? That “support” did not solve the problem. While Googling the topic “Problems with ‘Scan to Email’ after migration to Exchange”, I read a number of recommendations that I had already tried, but one comment caught my eye: “If all else fails go to SMTP2GO”. That did it for me!! I went to the SMTP2GO.com site and chatted online with their support. I was greeted by an amazing support woman (Maria), who was incredibly knowledgeable of all aspects of their Email Support and understood my problem and its solution. She was familiar with the “Scan to Email” technology and was also familiar with the Printer Vendor AND Exchange Vendor. She reviewed my screenshots of the Printer Programming for this function and then provided me instructions specific for my Printer and Exchange Vendor to solve the problem. This was new territory for me and she even (very patiently) stayed on the chat session with me for all the time needed to review, edit and save the corrections. This was the best support interaction I think I have ever had. And after reading other reviews on this site, I knew for certain that I had come to the right place with SMTP2GO!! As a side note: my function requires very limited email communications such that the Free Plan is good enough! If our count of scan-emails exceeds 1000, the next plan (10,000) only costs $10 per month!!

Making Email Notifications Easy SMTP2Go helps make email deliverability for goofy old devices so much easier. With modern email platforms adding additional layers of security (as they should) normal business operations like scan to email or email notifications can be left to the wayside. SMTP2Go makes it a breeze to setup the scan to email with handy guides and easy to understand reporting for troubleshooting. And when you get stuck, you get someone who lives, breathes, eats, and dreams about email to troubleshoot. They make magic happen.