Upgraded a PHP version and had an issue - resolved! Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes the issue was isolated and a fix generated that worked out great, and improved security for the site. MDD hosting staff has been a great help over the many years I've had websites with them.

MDD hosting are the best hosts around MDD hosting are the best hosts around and their customer support is second to none. I had no experience in web-based stuff and I'm learning little by little, but I wouldn't have gotten anywhere without their help and support. They're always unbelievably helpful, I've never had a question that they haven't been able to answer. Their knowledge genuinely amazes me, as does their response time to queries - they're always extremely quick to answer. I 100% recommend MDD, they're amazing!

Truly Amazing Migrated my website over to MDDHosting and everything went pretty smooth. Had some minor technical issues that related to my new environment to make it more compatible with my website which was resolved within minutes. Overall, the support has been superb and beyond expectations. Their knowledge far exceeds that of my old host provider's support staff. The cloud hosting environment at MDD is truly amazing and their plans are well priced. If you are looking for well-priced secured cloud hosting that runs on LiteSpeed to improve website speeds, a great support staff, server and WAF firewalls to protect your website, a knowledge base to reference to for help, then get MDDHosting because it is for you.

Very pleased Have been their customer for around 9 years. Support is consistently super fast and has been for the whole 9 years. I usually get a reply in a couple of minutes (yes... a couple of minutes) which typically solves my problem. Our website is very responsive, the prices are good. The one time (in 9 years...) something bad happened they handled it great, if anything I feel even safer now. We used to use bigger and more famous hosts and it was a constant source of anxiety, as something was always going wrong and support would take days and usually reply with generic nonsense. I mean I know it's a marketing cliche, but whatever: moving to mddhosting did make our hosting experience completely stress free. Can't recommend them enough.

Worst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation