Professional Dylan Dylan was very polite and professional. He took the time and exercised patience while trying to find out why I couldn't login to the Nexcess website. I did not have my account number and he had to search for my information. Once he found my information the call went very well. He sent me the link to set up a new password, and I am good now.

Go with ProServices, We moved from go-daddy to Nexcess servers about 18 months ago. We operate 2 websites with Nexcess. Recently, we subscribed to Pro Services. We worked with Prabhat for the most part and it was a positive experience. Unlike our experiences in the passed, Pro Services takes the time to understand the requests we submit. Turnaround is typically 24 or less. Layout and designs are professional with some direction. The interface we as clients are provided with to make change requests is user friendly and pretty outstanding. Pricing is very reasonable.

A Nexcess Customer since 2013 I have been a Nexcess Customer since 2013 and their technical support is the reason why. They are always so helpful. My site got contaminated by Malware, and Dylan walked me through some possible fixes. I am curious why there isn't some Malware on the server like Immunify 360 and why we have to have Malware on our own word press sites. None the less Dylan was an ace.

Support is great! They were very diligent in solving my challenge with some of my set up. I'm so pleased for their patience in helping a newbie.

Most helpful customer service Each person who helped me was extremely patient and educated on the problem. I’m so thankful for the help and easy transfer.