Professional Dylan Dylan was very polite and professional. He took the time and exercised patience while trying to find out why I couldn't login to the Nexcess website. I did not have my account number and he had to search for my information. Once he found my information the call went very well. He sent me the link to set up a new password, and I am good now.

Mohammed Noufal was quick to respond Mohammed Noufal was quick to respond, provided me with responses quickly as well as provided easy to follow instructions on how to access the information I requested. Thank you!

Professional technical support! I am satisfied with the interaction with the technical support service; they are patient, always positive and result-oriented. I was also pleasantly surprised by the number of detailed articles and step-by-step instructions, thanks to which you can figure out many issues on your own. The hosting interface is convenient and modern. After the transfer, the site began to work faster. WordPress can be difficult to set up and optimize, and the good thing is that this host specializes in solving this problem. So all I can do is enjoy the benefits of working with WordPress.

Patience is a Virtue It took a while but it was resolved. Thank you for the support person who handled my case.

They replied almost right away when I… They replied almost right away when I emailed about my password expiring, and gave me a new password within minutes of my reply. They also followed up with me to make sure it was working before they closed out the ticket. I highly recommend using Nexcess.