Thanks Hazel alert me ahead of time Hazel was very understanding. Due to our flight change, we have to look at options because we will arrive when they are closed. Thanks Hazel for letting me know we would have to wait until 6am to pick up the car. We would have assumed we could get the car around midnight or a little after. I am glad to know ahead of time, so we can look at options.

Hazel was helpful and prompt with cancellation Hazel was helpful and prompt with my cancellation. I appreciated the ability to reach a real human and easily find a phone number and thank Hazel for her service.

Talked to representative who was polite… Talked to representative who was polite and helpful. Her direction was accurate and booking was simplified. Thank you.

Fabulously Efficient 😎 Ekke, the wisecars agent, was fabulously efficient in assisting me resolve an issue with my reservation. You know how we all get those people that really don't want to help...in fact, make your life HELL...NOT Ekke! I explained my situation. He handled my issue in a calm and educated manner. Problem solved; issue gone in record speed! Thank You EKKE!

They booked the car and did everything… They booked the car and did everything correct. The car company (not wisecars) overbooked and ran out of cars (happened to other people there as well who used the car company website). We left and made other arrangements while others were there for a long time even before we go there. Paul from wisecars refunded the money as soon as he found out what happened. Will use them again.