Atul Madan
GBThey booked the car and did everything… They booked the car and did everything correct. The car company (not wisecars) overbooked and ran out of cars (happened to other people there as well who used the car company website). We left and made other arrangements while others were there for a long time even before we go there. Paul from wisecars refunded the money as soon as he found out what happened. Will use them again.
Rich
GBMarcus was very thorough and helpful Marcus helped me out tremendously when we had to transfer our booking to another rental car company that Wise cars works with. He went through every detail to make sure the process was seamless.
Lucas
FRProbably the best rental car company I… Probably the best rental car company I have ever rented from. Everything is very clear and what is presently surprising is the fact the emails and calls are answered very quickly. They are at the end of the phone which in 2024 I find great, more companies need to quickly go back to a more traditional customer service because the human touch cannot be replaced by automation. I would definitely use again and recommend without hesitation. Thank you!
Adam Westrich
GBGreat customer service experience! Thank you! Amanda at Wisecars rental did a phenomenal job helping me out. I had questions about our reservation, shared them with Amanda, and she promptly took my info, did research, and then personally called me back more than once to ensure that I had all my questions answered and my frustrations assuaged. I am grateful and impressed by her thorough work ethic. If you need help or have questions, reach out to Amanda at Wisecars.
Javier Acosta
GBTalked to representative who was polite… Talked to representative who was polite and helpful. Her direction was accurate and booking was simplified. Thank you.