Need for Transparency- Time Commitment and Refunds As the leader of a small nonprofit, we were eager to use a platform that we thought would give us a one stop for many different functions we currently use through separate platforms. Going in, we did not understand how much time and work would go into trying to build the website and transfer data. After going through an incredibly difficult period and not accessing any of the tools in our subscription, we were denied a refund. Tithe.ly did respond to our review and provided support. They do not track individual use on their platform, so it is important, if you are overwhelmed and not able to implement the tools, don't wait to cancel or reach out for help. It is not standard procedure for Tithe.ly to provide refunds. Hopefully, Tithe.ly will make sure to provide this information to future customers. Make sure you have the bandwidth to use the tools, or start slow.

Another way to give. This platform option for our church gives them the opportunity to give other than most traditional methods. It is used mostly when the individual for what ever reason can not make it to church. Then on-line giving gives them an option to give while they are away, or another means to give. During our Stewardship Sunday we have encouraged our member and visitors to use this more as they get used to the cyber way of life.

There are several places where lists… There are several places where lists and drop down lists are not in alphabetical order. It would be very helpful if they were or option to sort by different columns. Example: Under All People Groups and Households are alphabetical but All People is not. Nor is there way to sort by a column. I am learning the rest. Thanks

Easy to use software The software is easy to use and very helpful in managing all the funds by using the envelope system, keeping up with active and inactive members.

Tithely Support and Program The service to my questions is unbelievable. The support line is quick and thorough leaving videos when necessary to actually show me how to conquer a challenge I'm having. The Tithely program itself is very intuitive and a lot easier than learning the Word Press format that we had previously. Love it!