Linda Catalano
GBMy Licensed Investigator Tommy was… My Licensed Investigator Tommy was amazing. He took the time to really listen & then helped me. His patience & professional manner were refreshing. Today hard to find.
Sharon
GBI was very worried and got great help at IDShield I was very worried and found conflicting information on an identity theft problem. The ID Shield agent, Brenden, was patient and very knowledgeable. He allowed me to ask questions and answered every one. He also knew exactly the information I would need going forward and provided that to me so that I could work on protecting us in the future. I am very grateful for his help.
SM
GBI had questions regarding the dark web I had questions regarding the dark web. The Representative listen to my concerns and gave me concise answers to my questions. I also appreciate the alert system which adds to my piece of mind.
customer
GBI have issue with irs with my tax I… I have issue with irs with my tax I contact the law firm they can not help me I call the id shield so they give me advice and help me what to do so I’m still waiting for the outcome result yet
Susan Sykes
GBI felt like the representative was flippant. I felt like the representative was flippant about my concern, which is that my SSN was leaked in the AT&T breach. Even though I was not the direct victim of identity theft, a fraud alert was placed on my record so I am unable to get credit quickly like I used to be able to do. I didn't feel like the rep really did anything to help me. He certainly didn't take any time to help me understand the implications of the breach, how it might impact me or how IDShield would protect me. I also find it disconcerting that IDShield is supposed to be protecting me, yet I found out that my SSN was leaked through an email I received from another agency.