customer
GBI have issue with irs with my tax I… I have issue with irs with my tax I contact the law firm they can not help me I call the id shield so they give me advice and help me what to do so I’m still waiting for the outcome result yet
Susan Sykes
GBI felt like the representative was flippant. I felt like the representative was flippant about my concern, which is that my SSN was leaked in the AT&T breach. Even though I was not the direct victim of identity theft, a fraud alert was placed on my record so I am unable to get credit quickly like I used to be able to do. I didn't feel like the rep really did anything to help me. He certainly didn't take any time to help me understand the implications of the breach, how it might impact me or how IDShield would protect me. I also find it disconcerting that IDShield is supposed to be protecting me, yet I found out that my SSN was leaked through an email I received from another agency.
customer
GBThe staff person at IDShield was very… The staff person at IDShield was very helpful and answered all my questions. I was very satisfied.
David King
GBAlmost Canceled But Wait… Honestly, I was seriously considering canceling my ID & Legal Shield because I wasn’t using them. Then I got an email alert from ID Shield that there was some suspicious activity using my information. Someone was trying to open a credit card account using my name. I contacted ID Shield and they helped me contact the credit card company. A criminal investigation has been launched. Now I’m seriously considering NOT canceling my ID & Legal Shield.
Susan D'Agostino
GBMy bank account was compromised by… My bank account was compromised by someone who got my social security and went into my account and took a substantial amount of money! I called ID Shield and was helped immediately…the gentleman that helped me was so thoughtful and kind..he was able to get a Fraud alert on my account immediately