SM
GBI had questions regarding the dark web I had questions regarding the dark web. The Representative listen to my concerns and gave me concise answers to my questions. I also appreciate the alert system which adds to my piece of mind.
Sam
GBVery Helpful Associate we spoke to listened carefully and helped us all the way through the process to follow up. Only worried that it wasn’t caught sooner when someone took out a credit card under our social. ID shield caught after it went to a collection agency.
customer
GBI was able to talk to someone who… I was able to talk to someone who speaks English, understandable English. They were very helpful and the issue was addressed in a way that I felt confident all would be well.
David King
GBAlmost Canceled But Wait… Honestly, I was seriously considering canceling my ID & Legal Shield because I wasn’t using them. Then I got an email alert from ID Shield that there was some suspicious activity using my information. Someone was trying to open a credit card account using my name. I contacted ID Shield and they helped me contact the credit card company. A criminal investigation has been launched. Now I’m seriously considering NOT canceling my ID & Legal Shield.
Sharon
GBI was very worried and got great help at IDShield I was very worried and found conflicting information on an identity theft problem. The ID Shield agent, Brenden, was patient and very knowledgeable. He allowed me to ask questions and answered every one. He also knew exactly the information I would need going forward and provided that to me so that I could work on protecting us in the future. I am very grateful for his help.