I am glad to have Identity Force’s… I am glad to have Identity Force’s protection. I rated 4 stars only because I had a hard time finding the section of my account information where I needed to edit some finances data. A more user-friendly website would be welcome, for seniors!

No Customer Service response - Three weeks I have called them twice about an issue to add my wife. The customer rep keeps saying they have a backlog and somebody will call me back in 24-48 hours. No one called me back and there is no way to talk to a manager. I even emailed their customer service who has not responded back to me in 7 business days. Their website still points to Sontiq. This is such a terrible setup.

Just a shout out to one rock star… Just a shout out to one rock star IdentityForce employee- her name is Renarda and she will move heaven and earth to make sure her customers are well taken care of. I hope this company realizes what they have in this woman. Good customer service is a RARE commodity today.

In the past I had used Life Lock and… In the past I had used Life Lock and got hacked badly. They did not catch obvious activity on my credit cards, other personal info. Although no one can always catch everything, they didnt catch anything. So I went with Identity Force about 4 yrs ago. So far very pleased & I like how they send you your updated Credit scores monthly from the 3 Credit Companies. No complaints

I've been contacted when there was an… I've been contacted when there was an unusual purchase. They seem to be very much aware and keeping tabs on my account. I appreciate their constant review of all activities.