I've been contacted when there was an… I've been contacted when there was an unusual purchase. They seem to be very much aware and keeping tabs on my account. I appreciate their constant review of all activities.

Please beware Please beware, you are billed yearly and the service is difficult to cancel with this company. I did not want to renew as I subscribe to identity monitoring under a different company. You are not provided FICO scores but Vantage scores which lenders do not use. A representative called me and I told them I did not want to renew but 2 weeks later and I got charged. This plan is active until the "next billing cycle" which is yearly.

No Customer Service response - Three weeks I have called them twice about an issue to add my wife. The customer rep keeps saying they have a backlog and somebody will call me back in 24-48 hours. No one called me back and there is no way to talk to a manager. I even emailed their customer service who has not responded back to me in 7 business days. Their website still points to Sontiq. This is such a terrible setup.

In the past I had used Life Lock and… In the past I had used Life Lock and got hacked badly. They did not catch obvious activity on my credit cards, other personal info. Although no one can always catch everything, they didnt catch anything. So I went with Identity Force about 4 yrs ago. So far very pleased & I like how they send you your updated Credit scores monthly from the 3 Credit Companies. No complaints

knowledgeable and willing to help Luna is very knowledgeable and willing to help. She took care of the issue I was having in a professional and timely fashion. I was ready to cancel my identity force plan due to the prior agent’s insistence that she would need to escalate my issue to a group that would call me back sometime in the future. After speaking with Luna, I kept my subscription in place.