Kristin
GBExcellent Training and Communication The training and communication I received from Mike Sanjuan was spectacular and informative. I felt engaged and was able to ask questions along the way. I have a hands-on learning style, so the ability to be in the driver's seat fit me perfectly.
Lynne L.
GBCustomer Support - One-on-One Training I scheduled a separate, one-on-one meeting with Gina Salisbury after the 2nd Zoom group meeting. Gina was awesome! She was patient, answered all questions, and did a live demo with me, which was easy to follow, as I felt the first video went very fast. Based on this level of customer support, I would recommend Signix to everyone! Thank you!
Mary F
GBWonderful remote online notarization platform! Signix offers wonderful training for the remote notarization platform that I am using. My trainer, Gina, was very helpful and answered any questions that I had. You are permitted to do as many demos as necessary before going live, and the product is overall quite affordable for businesses large and small. I also like that SIGNiX offers their own electronic certificate within the platform, which is one less thing I need to get on my own. Also their customer support is quick and efficient, and they fixed an issue that I had right away. I have not gone live yet since the authorization for New York State is taking forever, but I feel totally supported by SIGNiX and look forward to using the service.
Lizzy
GBIts my first time getting this… Its my first time getting this credential and dont have anything else to compare to, but I can honestly say the team has been very patient, informative and readily available to answer questions as well as provide updated details/instructions. Thanks to Madeline & Mike S.
Charles
GBNot as easy to use as I expected Not as easy to use as I expected. I was hoping my clients could use easily on mobile devices but it is designed more for desktops with cameras. Support staff is great but logistics of operating were not where I had hoped.