On 10/18/2023 I purchased DesignCAD 2D… On 10/18/2023 I purchased DesignCAD 2D 2022. This is not my first CAD program and the ad said "EASY TO USE". I have 2- CNC's and a laser that both run CAD programs that had a large learning curve that I was able to learn fairly quick. This software was anything but east to learn. I asked tor help twice with no response from CW. I have also asked twice for a refond with no responce. Buyer Beware

Outstanding service and easy to compleat download and install. I ordered Microsoft Office from SoftwareCW because all the reviews I could find were high marks. I had just had an experience with software I bought from Ebay was counterfeit. I needed a legal copy of office, and SoftwareCW had a good rating with the Better Business Bureau. Also it cost less than than the bootleg copy from Ebay.

Continued monthly fees to cred card after purchase! I was pleased with the price & ease of downloading Kofax pdf converter software, however they have been charging monthly fees after the fact. I looked back at my order (which I paid upfront) & there is no mention of ongoing monthly fees. I’m not sure how to get these fees stopped! I have no clue what the fees are for! I’m pretty frustrated about this!

No support or even response for purchase that doesn't work Purchased a copy of Dragon NaturallySpeaking 15 after having a computer meltdown. I am paralyzed from the shoulders down, so I needed immediate access. SoftwareCW had a great purchase price, so I purchased and downloaded it on my new computer ASAP. It did not work properly from the word go. I reinstalled it and continued to have the same problems. I reached out to SoftwareCW to ask for support and got no reply. There isn't even an option for a refund but you have open the download. You will never have any idea whether the software works until you open the download, so if it doesn't work, you're screwed, just like I was for $452.60 I will never see again.

Additional videos for beginers. Learning curve was not significant due to previous experience with AutoCAD and DraftSight software. Similar command structure and options. However, the one learning video covering basics is helpful, but does not cover many of the steps/commands that are needed for initial use. An expanded video library for beginners would be beneficial for 1st time users.