I was two minutes late I was two minutes late. I didn’t really understand if he was going to call me or if I had to call him. So I ended up downloading Zoom and by the time I got there waited for five minutes nothing. I had many questions to ask, but maybe I’ll get them answered another day, after using the software for a couple days, I am not seen what I needed to see to keep it

Top notch tool - first class service! Top notch tool for finding trends with a bonus of first class live customer service that will talk you through your situation as well as give you plenty of ideas. They also listen to your ideas for implementing new functionality.

Disappointed with customer service Disappointed with customer service. It takes ages for reps to respond to any query. If they are overwhelmed with lots of queries then TS needs to beef up customer service with headcount.

Too complicated and nowhere to look up… Too complicated and nowhere to look up symbol meaning on charts

TREND SPIDER - CUSTOMER SUPPORT IS THE BEST I'VE EVER ENCOUNTERED. Trend Spiders customer support really is second to none!!! I have been a sub for around 5 years now and they are constantly improving the platform and basically it's impossible to improve their customer support because they get back to you literally within at the latest 24hrs - usually within an hour or two 90% of the time it's less than that as well!! They are professional, and friendly and nothing is too hard for them. They give their all for their loyal subs. Thanks TS team and keep up the great work guys!!