I signed up for their free hosting… I signed up for their free hosting service with a custom domain, but it was never activated. It says 'still pending'. When I asked them about it, they replied with a generic response which wasn't helpful at all. The ticket was closed by them, although I asked them politely for help. No answer yet. Problem is I can't even cancel the 'pending' service. Very disappointing.

Absolutely the WORST Service Absolutely the WORST Service Yes, I know they don't charge very much, but as other people have stated you get what you pay for. 48 hours+ to answer tickets, and to receive stupid answers that indicate the "support" person can't understand technical issues. If you are fine with these types of problems, it is fine to sign up.

After a year with hostpoco I can say… After a year with hostpoco I can say they're professionals, their support never ignored me, quick responses, other than that the prices are really good compared to other hosting companies. With the cheapest plan I got a lot of features and most importantly the speed of the hosting. Good work guys and hope you keep it like that.

3 months, many tickets 0 answer since last 3 months I am unable to login to my cpanel submitted stickers many times no answer, won't renew again and never recommend to anyone

Absolutely useless Absolutely useless. Paid for 24 months and after 3 my site went offline and I couldn't login to cpanel, then I've emailed 3 times in a few months to get it back online but no response from support. Worst host I've ever used.