Darlene Stetson
GBIf there was a zero star rate I'd give If there was a zero star rate I'd give! The customer service is horrible! Ordered a product over 2 months ago still not received. Try to speak to a human and no one calls you back even when you specifically ask for a human to return your call. All communication is back and forth useless email that accomplishes nothing. The human rep who answers the phone pleasantly tells you with honey dripped apologies apologies from his lips that he's so sorry he can't help you but someone will email within 24-48 hrs. Don't fall for there pleasantries and snazzy website. They suck!
Jen O'Hara Johnson
GBStolen Money We have yet to have our bounce house delivered after sending payment back in October, with a communicated delivery for a week and a half. It was then communicated that it was on backorder and would not be delivered until the end of November. When we reached out to the company to discuss the status, (very long story short for review purposes) we did not feel confident any longer that we were purchasing from a trusted source any longer and requested a refund. At first, this request was ignored. Then after showing proof of purchase, sending in disputing screens shots (website vs. what was being communicated, etc), we were told they would go ahead and process the refund. It is now almost February and we have yet to receive any additional communication, refund, or the bounce house. Unfortunately, it is looking like we will need to take further action on this, but would not recommend anybody purchasing from this company.
Monica Medrano
GBIts been A year still havent received anything… Its been A year still havent received My tent or ant refunds!!! RYAN keeps sending emails saying I’ll get it and never do!!Now he has blocked me from sending him Emails…But Karma its going to get YOU dont play with peoples hard working money Trust me on That!!
Lacey Ward
GBDo not purchase from this company Do not purchase from this company! They will send you emails about your HOT ITEM to make it seem like it is on its way. They will seem like they are really good at replying and do their best to seem legit. When you ask for a refund, the continue to delay the process but still will respond causing you to think they are legit. By the time you realize that it is a scam, it is too late to get the credit card company to do anything about it. They are also are providing false information by displaying a fake "BBB Accredited Business" stamp on their website.
mayra burak
GBWorst company and customer service… Worst company and customer service there is took my product 3 months to get to my house and I had to reach out to them to get updates I got the product a week after my event which sucked I had asked to cancel the order and they didn’t care and still sent it so I got stuck with a product I didn’t want anymore