If there was a zero star rate I'd give If there was a zero star rate I'd give! The customer service is horrible! Ordered a product over 2 months ago still not received. Try to speak to a human and no one calls you back even when you specifically ask for a human to return your call. All communication is back and forth useless email that accomplishes nothing. The human rep who answers the phone pleasantly tells you with honey dripped apologies apologies from his lips that he's so sorry he can't help you but someone will email within 24-48 hrs. Don't fall for there pleasantries and snazzy website. They suck!

Quality Communication & Customer Service I had a great experience ordering a portable hot tub through mybouncehouseforsale.com. They had good communication and an emphasis on customer service. And when my hot tub stopped working after 5 months, I just sent them an email with a photo and they processed a claim on my behalf and had a new one, with tracking information, sent from the manufacturer in less than 2 weeks. I was impressed.

Shipped a broken product Ordered an over the picnic table tilting canopy for camping in the Spring received order 4 months later broken inside Box. Contacted the company to report and was told I had to take a million pictures and jump through hoops for a broken spot Weld that holds the clamp to the table. Welded it back together myself and called it good. Was not worth the time or the energy product quality was passible

This company is a rip off. I ordered a hot tub over a year ago. I never received it. Called and texted several times to get either a refund or the tub. I was assured of getting one or the other and I have not. I am out $360. This company is a rip off. I kept calling, kept emailing. Nothing. I d give them less than one star if I could.

Its been A year still havent received anything… Its been A year still havent received My tent or ant refunds!!! RYAN keeps sending emails saying I’ll get it and never do!!Now he has blocked me from sending him Emails…But Karma its going to get YOU dont play with peoples hard working money Trust me on That!!