Quality Communication & Customer Service I had a great experience ordering a portable hot tub through mybouncehouseforsale.com. They had good communication and an emphasis on customer service. And when my hot tub stopped working after 5 months, I just sent them an email with a photo and they processed a claim on my behalf and had a new one, with tracking information, sent from the manufacturer in less than 2 weeks. I was impressed.

I am happy with the product and would recommend to others. Bounce house water slide was shipped in new condition with no damage during shipping. It has seen regular use for kid's birthday parties and is a real hit. The bounce house seems ruggedly constructed with good materials, and seems like it will last for a reasonably long time. I am happy with the product and would recommend it to others.

If there was a zero star rate I'd give If there was a zero star rate I'd give! The customer service is horrible! Ordered a product over 2 months ago still not received. Try to speak to a human and no one calls you back even when you specifically ask for a human to return your call. All communication is back and forth useless email that accomplishes nothing. The human rep who answers the phone pleasantly tells you with honey dripped apologies apologies from his lips that he's so sorry he can't help you but someone will email within 24-48 hrs. Don't fall for there pleasantries and snazzy website. They suck!

Its been A year still havent received anything… Its been A year still havent received My tent or ant refunds!!! RYAN keeps sending emails saying I’ll get it and never do!!Now he has blocked me from sending him Emails…But Karma its going to get YOU dont play with peoples hard working money Trust me on That!!

Ordered a pergola cover in August 2022… Ordered a pergola cover in August 2022 and was told its backordered for a bit. Contacted them again almost a year later and told the same thing. Then asked for a refund and that had taken over 4 months and still nothing. 🙄