Ferdinand is very patient and it was a… Ferdinand is very patient and it was a hardworking

Super service Edward was quick to respond and had the issue solved in minutes. The customer service for PrivateVPN is the main reason I stay with them - they are quick and efficient. Super service!

I configured my vpn wrongly and I was… I configured my vpn wrongly and I was so frustated because it keep disconnected. Ferdinand helped me step by step, he was very patience by went trough all problems one by one,,and finally we got it fix. Thank you Ferdinand,,thank you Private VPN team. Now I know you guys serious taking care of your customers. Cheers

I faced login issue I faced login issue, saying my username/ password are incorrect, though i was sure they are correct. I sought help and was promptly supported by Dale, the issue was resolved in few minutes.

Expert and responsive Privatevpn customer service I have been a Privatevpn customer for two years already. As it usually happens with everything, there are times when something does not work, but at Privatevpn there has always been a prompt and professional response. Today, I have been on the chat with Tom (a human), and Tom has been responsive and directed me with clear instructions so he could investigate the issue and attempt solutions to solve it. I appreciate Tom's endeavour to go through the options until the problem was finally resolved with a much happier me, and connection issues over! Thanks Tom, and thanks to the VPN team who are very professional.