A 101 in Customer Expectations The support staff replied very swiftly to my mail (despite me not being a client yet) and answered my question very easily and without feeling like was being belittled. They told me that the question I had, is something that they are working on and unfortunately cannot currently give me a date for the fix. This is the type of honesty that I personally appreciate from a company, they aren't trying to sell me an idea, they're stating it like it is.

Easy to use & helpful customer service! We've been using YAMM at our organization for over a year now, and have had a great experience with it! Anytime we run into issues, their team is on top of helping us within 24 hours. Grateful for the benefits this service has brought to our work!

I've used (and LOVE) YAMM Yet Another… I've used (and LOVE) YAMM Yet Another Mail Merge for almost two years now. It's a prieless business growth tool for cold email prospecting and for managing communication with existing contacts. Be smart when you use YAMM and it is a great business tool with SUPERB support, and PERFECT functionality and options. Take the time to learn about YAMM before you dive right in. Just be careful you don't spam people because the Google Gods WILL lock your account. If your account is locked five times it is permanently locked. But that's not YAMM's fault it's our fault.

if I could upgrade from 5 to 10 by paying the difference. The questions I asked were answered correctly the first time, no going back and forth getting an answer. Thank you for your speed.

Great value. Easy to Use I purchsed a YAMM subscription for mail merging emails for a one time project for my organization last year. The product is easy to use and the instructions are very clear. The response is very fast. I did not realize that the purchase automatically sets up for auto-renew. We do not need the service at present. When I saw the auto-renew charge, I contacted YAMM and asked for a refund. No Problem! Refund sent. Actual emails written by real people, with very fast responses. If we ever need to use mail merge for emails again, I will definitely resubscribe to this product.