Don't trust all the good reviews Don't trust all the good reviews ! They are not true and made by mochahost to have a good average review score. Mochahost was our web host for past 6 years but they decided last week to migrate servers. Since then, it's a big big mess... Nothing work. Our website is very slow, we cannot send or receive email, our application pool recycle randomly which cause every user to be log out very quickly from our web app. Our customers are very angry and we will certainly lose some of them. Support team is very bad. Nothing change, they take at least 5-6 hours to answer and never solve the problem. We will change our web hosting for sure and never recommand mochahost to anyone.

Thanks to Teodora L for great tech support Teodora L. was my hero who saved my day today. She was quick to resolve my issue and her knowledge of the subject matter allowed me to get it resolved in a short amount of time and get the job done. I am very grateful to Teodora. I've been a Mochahost customer since 2016. I haven't had many problems, but when I do, getting this great service provides happiness and confidence.

Reasonably quick support Reasonably quick support, less than half a day for the cheapest hosting plan they offer. They are one of a few providers that bother to offer Windows Hosting. I used to self-host my site on Microsoft Windows Server at home, using my cable modem to connect to the Internet. Since they use the same Microsoft IIS (Internet Information Server), moving my site to them have been almost painless. I only needed to change the ODBC connection strings to connect to Microsoft Access database. I am very happy with the service.

Have been stuck with server migration… Have been stuck with server migration issues followed by errors and bugs and frustrations to say the least! I waited for three days and needed to get past all issues into a working state... and connected on-line with an individual named: Erwin Zainal; he was very patient, extremely supporting and helped me get functional. Others earlier claimed that they were level 1 support and my cases were handled by Level 2 support so I needed to be patient. In my personal opinion, Erwin Zainal is Level 10 in support. He understands the customer and is willing to do whatever it takes at that very point in time to get a resolution. Hats off to Erwin.

Great support, response immediately... This is not the first time that I contacted support from Mochahost.com and I can say that they do their job well responding and analyzing the cause of the problem. I am glad that my latest reported issue has now resolved. Thanks, Dennis!